Even after using industry best practices, designers can lead public engagement efforts that fail. Despite our temptation to conceal the ways we don’t always center humans during human-centered design, we can’t grow our practices without embracing failures.

In this AIGA DC salon, Facilitator Chyanne Eyde – Deputy Chief of School Planning for the Government of the District of Columbia – will guide attendees through a roundtable that reframes failure to center humans in human-centered design as signals for how to refine our approaches.

Eyde will highlight two common methods for community engagement – surveys and working groups – to share standard best practices, perceived failures of each, and ways to reframe or refine each approach.

About Our Speaker

Chyanne Eyde serves as the Deputy Chief of School Planning for DC Public Schools, where she leads a small team that uses both qualitative and quantitative data to inform high-stakes decisions.

Chyanne has led dozens of community engagement efforts on issues ranging from school boundary changes to the opening of new schools. Her work oftentimes means learning from what doesn’t go as planned and using those moments to strengthen how public institutions engage communities. 

Design Continuum Fund

10% of the proceeds from this and every event goes to the AIGA DC Design Continuum Fund (DCF) scholarship, fostering the next generation of designers through helping local design-minded and underrepresented students as they pursue their education.